Privacy Policy

Information you give us

• Account information. Your email address, the name you choose, and the details needed to sign in to your account.
• Onboarding and learning profile. Your answers to the learning pattern analysis and onboarding questions, such as your goals, the topics and genres you like, how often and how long you read, your preferred learning style, your weekly goal, and the books and skill areas you pick for your plan.
• Learning activity. The lessons and books you open, your quiz answers, your progress, streaks and levels, and books you save or remove.
• AI reflections and chat. The messages you send to Inkly's AI features and the replies it gives you. See Section 4.
• Messages to us. If you email us or use the contact form on our website, we receive your name, email address, and whatever you write.

Information collected automatically

When you use the app, we and our service providers collect:

• Device and app information, such as device model, operating system version, app version, and language.
• Identifiers, such as your account ID, an identifier for your app installation, and your IP address. If you allow tracking under Apple's App Tracking Transparency, we also collect your device's advertising identifier (IDFA).
• Usage information, such as screens viewed, features used, onboarding steps completed, and in-app purchase events.
• Crash and performance data, such as crash logs and diagnostics.

When you visit our website, we collect what Section 7 describes. Our Cookie Policy lists what our website stores in your browser.

Information from other sources

• Apple. When you subscribe, Apple tells us (directly or through our subscription management provider) about your purchase, such as the plan you bought and renewal or expiration dates. Apple processes your payment. We do not receive your payment card details.
• Advertising and attribution partners. If you came to Inkly from an ad, these partners may tell us which campaign or ad network led to your install, as Apple's rules and your settings allow.

Service providers

We use service providers that process personal information on our behalf. We require them to use it only to provide services to us. They fall into these categories:

• Cloud hosting and database providers, which store the Service's data, including your account and learning data.
• Payment and subscription management providers, which help us check and manage App Store subscriptions.
• AI model providers, which process the messages you send to Inkly's AI features to generate replies.
• Product analytics and crash reporting providers, which help us understand app usage and fix problems.
• Website hosting and database providers, which serve our website and store contact form messages and the contact page log. Our anonymous website statistics run on our own server.

Advertising and attribution partners

Only if you allow tracking, we share your IDFA and app events, such as installs and subscription purchases, with advertising and attribution partners so we can measure our ad campaigns. We never share your reflections, AI chats or learning answers with them. Section 6 explains this and how to opt out.

Legal reasons and safety

We may disclose information if we believe in good faith that the law, a subpoena, a court order, or other legal process requires it, or that it is needed to protect the rights, property, or safety of Inkly, our users, or others, including to investigate fraud or abuse.

Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our assets, personal information may be transferred as part of that deal. We will require the new owner to keep protecting your information as this policy describes, or to give you notice before your information becomes subject to a different policy.

With your consent

We may share information for other purposes when you ask us to or agree to it.

App Tracking Transparency

The Inkly app may ask for your permission to track you through Apple's App Tracking Transparency (ATT) prompt. "Tracking" means linking data from our app with data from other companies' apps or websites for advertising or ad measurement.

If you allow tracking, we may share your IDFA and app events, such as installs and subscription purchases, with advertising and attribution partners. They use this to tell us which ads led to installs and subscriptions.

If you don't allow tracking, we don't access or share your IDFA, and we don't track you across other companies' apps and websites. Ad attribution then runs only through Apple's own privacy-preserving attribution, which reports results to ad networks in anonymized, aggregated form and does not identify you or your device.

You can change your choice at any time in your iPhone's Settings app under Privacy & Security, then Tracking. You can turn tracking off for Inkly, or turn off "Allow Apps to Request to Track" for all apps.

We do not sell your personal information

We do not sell personal information for money. Some state privacy laws define "sale", "sharing", and "targeted advertising" broadly. Under those laws, giving your IDFA and app events to advertising partners to measure ads may count as a "sale" or "sharing" of personal information, or as "targeted advertising". You can opt out of this at any time:

• Decline the ATT prompt, or turn tracking off in your iPhone's settings as described above.
• Email support@inklyai.info with the subject line "Do Not Sell or Share" and include the email address linked to your Inkly account.
• Our website runs no advertising tags. If your browser sends a Global Privacy Control signal, we also treat it as a request to opt out of the sale or sharing of personal information collected through that browser.

Contact form

If you use the contact form, we collect your name, email address, subject, and message, and store them in our database. We use them only to respond to you. We run automated spam-prevention checks on submissions. We keep these messages for up to 24 months after the conversation ends, unless we need them longer for legal reasons.

Anonymous statistics

Unless you switch them off, we count visits to inklyai.info with Umami, open-source analytics software that we run on our own server. It sets no cookies and stores no ID in your browser. It records the page address (without query strings, except campaign tags such as utm_source), the page title, the referring website, your browser, operating system, device type, screen size and language, an approximate location (country, region and city) looked up from your IP address, and a fixed set of actions: clicking an App Store link, downloading a printable, finishing a free tool and sending the contact form. To count unique visitors, it combines your IP address and browser details with a secret value that changes every day. We don't store your IP address, and visits on different days can't be linked. We don't share these statistics, and we delete them after 13 months. They don't load if your browser sends a Global Privacy Control or Do Not Track signal.

Contact page log

On the contact page, we also log page views and clicks in our own database, hosted by Supabase: the full page address, your browser's user agent, the referring page, which button you clicked, and a random ID that lasts until you close the browser tab. This log doesn't respond to Global Privacy Control or Do Not Track. Switching off "Contact page log" in Privacy choices stops it.

Your choices

On your first visit, a notice offers "Accept all" or "Confirm my choices". Both counters run until you choose. "Confirm my choices" shows a switch for each, already switched on, so you can turn either off before you save. We keep your choice in this browser's local storage. You can change it at any time with the button below or "Privacy choices" in the site footer.

No advertising tags

Our website runs no advertising or cross-site tracking tags and sets no advertising cookies. If we ever add them, they will load only after you turn them on, and we will update this policy and our Cookie Policy first.

Free tools and printables

Our free tools, such as the reading speed test and the learning style quiz, run in your browser. We don't receive your answers or results; our anonymous statistics only count that a tool was finished. Printables download without an email address or sign-up.

Global Privacy Control and Do Not Track

If your browser sends a Global Privacy Control (GPC) or Do Not Track signal, our anonymous statistics don't load, and their switch in Privacy choices shows as off. The contact page log doesn't respond to these signals; you can switch it off in Privacy choices. We also treat GPC as a request to opt out of the sale or sharing of personal information collected through that browser.

Server logs

Like most websites, our web server and hosting providers may record standard server logs, including IP address, browser user agent, the URL requested, and the time. Our database provider also processes your IP address when your browser sends a contact form message or a contact page log event. We use these logs to keep the site secure and working, and we typically keep them no more than 30 days.

Verification

To protect you, we verify requests before acting on them. We may ask you to confirm that you control the email address linked to your account, or for other information. We use it only to verify your request. If we can't verify your identity, we may not be able to complete the request.

Authorized agents

Where the law allows, you can have an authorized agent make a request for you. We may ask the agent for proof that you gave them signed permission, and we may ask you to verify your identity directly with us.

Response times

We respond within the time the law requires, usually within 45 days (one month in the EEA and UK). If we need more time, we'll tell you why and how long, as the law allows.

Appeals

If we deny your request in whole or in part, you can appeal by replying to our decision with "Appeal" in the subject line, or by emailing support@inklyai.info with the subject line "Appeal". We will respond in writing within the time your state's law requires and explain our decision. If you disagree with the outcome, you can contact your state attorney general.

No discrimination

We won't discriminate against you for exercising your privacy rights. We won't deny you the Service, charge you a different price, or give you a lower level of service because you made a request. If you ask us to delete information a feature needs, that feature may no longer work.

Personal information we collected in the last 12 months

The table below shows the categories of personal information we have collected in the last 12 months, where it came from, why we use it, who we disclose it to, and whether it is sold or shared. See Section 9 for how long we keep each category.

Sensitive personal information

We use sensitive personal information only to provide the Service you ask for, to keep it secure, and for other purposes the CCPA allows. We don't use it to infer characteristics about you. Because of this, we don't offer a separate right to limit its use.

Sale and sharing

We do not sell personal information for money. As explained in Section 6, if you allow tracking, we share identifiers and app events with advertising partners for ad measurement, which may count as "sharing" under the CCPA. You can opt out as described there. We have no actual knowledge of selling or sharing personal information of consumers under 16.

"Shine the Light"

California Civil Code Section 1798.83 lets California residents ask about personal information a business discloses to third parties for their own direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.